Privacy Policy

La Casa Group Pty Ltd

Whether you’re planning a restoration, renovation, extension, or new build, the right outcome starts with the right conversation. Talk to our team ab your goals, your site, and your vision and we’ll guide you through the next steps with clarity and practical insight. No pressure, just experienced adv and quality-driven thinking from day one.

1. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project details or enquiry information
  • Any other information you submit via our website, email, or phone

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

Personal information is collected when you:
  • Submit an enquiry through our website contact forms
  • Contact us via email or phone
  • Engage with us regarding a project or service
  • Provide information during consultations or meetings
We may also collect limited technical information such as IP address or browser type for website analytics and security purposes.

3. How We Use Your Information

We use personal information to: Respond to enquiries and communicate with you
  • Provide building, renovation, restoration, or construction service
  • Prepare quotes, proposals, or project documentation
  • Manage client relationships and project delivery
  • Improve our website, services, and customer experience
  • Comply with legal or regulatory obligations
We do not sell. rent. or trade your personal information.

4. Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary, including:
  • Consultants, contractors, or suppliers engaged on your project
  • Professional advisers (such as accountants or legal advisers)
  • Service providers who assist with website hosting, email, or IT systems
All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure Personal information may be stored electronically or in physical form and is only accessible to authorised personnel

6. Access and Correction

You may request access to the personal information we hold about you or request that it be corrected if inaccurate, out of date, or incomplete To make a request, please contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon posting.

9. Contact Us

If you have any questons about this privacy policy or how we handle personal information, please contact:

La Casa Group

Email: info@lacasagroup.com.au
Phone: 0402 179 400
Location: Sydney. NSW, Australia